Patong hotel review
Grand Mercure Phuket Patong: 5-Star Review & Booking Tips
The most-searched Patong hotel — 422 rooms, two pools, and a 3-minute walk to Bangla Road and Patong Beach.
At a glance
Price band
$110–220/night
Rooms
422
Beach
3 min
Pool
2 large outdoor pools (one rooftop)
Breakfast
Buffet, included on most rates
Brand
Accor
Tier
upscale
Rating
4.4/5 (Trip.com, 2,800+ reviews)
Why book Grand Mercure Phuket Patong
If you want predictable Accor-quality service inside the chaos of Patong without paying beachfront prices, this is the answer. The Bangla Road end of Soi Sai Nam Yen position is a sweet spot: 3 minutes from the beach, 4 minutes from Bangla, but two streets back from the speakers — you can actually sleep. Two pools (one rooftop) means you almost never share a sun lounger. Rooms come in 'Superior', 'Deluxe' and 'Privilege' tiers; pick Privilege for the executive lounge and free evening canapés.
Why you might skip it
If you want beachfront, look elsewhere: there's still a 3-minute walk and a busy street to cross. The lobby and pool can feel like a cruise ship in peak season — 800+ guests at full occupancy. Tour buses load and unload outside the front entrance from 6:30am.
Best room types
- Privilege Pool View — for the lounge access
- Deluxe Family Room — separate kids' bunk + sofa bed
- Superior Twin — cheapest, still gets all amenities
Location and getting there
Grand Mercure Phuket Patong sits in Patong, 3 min walk to the beach. From Phuket Airport (HKT): 60 min by private taxi (1,200–1,500 THB), 90 min Smart Bus (200 THB), or 60 min pre-booked Bolt/Klook transfer ($25–35 fixed). Bangla Road and Jungceylon Mall are walking distance for central Patong hotels. For restaurants, nightlife and details see our guide on Patong as an area.
FAQ about Grand Mercure Phuket Patong
How far is Grand Mercure from Patong Beach and Bangla Road?
Grand Mercure Phuket Patong sits on Soi Sai Nam Yen, a 3-minute walk to Patong Beach and a 4-minute walk to Bangla Road — central Patong's sweet spot. The hotel itself is two streets back from the beach road, which means it stays quiet enough to sleep through the Bangla Road bass.
Is breakfast included at Grand Mercure Phuket Patong?
Most rates include the buffet breakfast served at "Le Grand" restaurant — Asian and Western, decent quality for a 5-star Accor property. If your rate excludes breakfast, walking out for 80 THB pad krapow on Rat-U-Thit usually costs less and tastes better. Privilege-floor guests get an executive lounge with breakfast and evening canapés.
Should I pay extra for a Privilege room?
Privilege rooms include lounge access (breakfast, all-day coffee/tea, evening canapés + 2 free drinks) and faster check-in/out. Math: $30–40/night premium versus $25/day breakfast value + $30/day lounge value. Worth it for 3-night+ stays. For a 1-night stay, save the money.
Are the two pools busy?
The main lobby pool fills up by 11:00 in high season — sun loungers gone by 10:00. The rooftop pool is smaller and quieter. Tip: hit the rooftop in the morning, the main pool after 16:00 once tour-bus guests leave.
Is Grand Mercure Phuket Patong family-friendly?
Yes, with caveats. Family rooms have bunk beds plus a sofa-bed and connect-able doors between two rooms. Kids menu at all restaurants. No dedicated kids' club — Mövenpick Myth has more child-focused amenities. Still strong for kids 4+ who can swim.